Member Support
Welcome to Member Support for Eat the Weight Off & Connections!
Whether you’re part of the Eat the Weight Off community, exploring Connections, or both, we’re here to support you at every step of your wellness journey. Find answers, connect with our team, and access all the resources you need—right here.
How Can We Help You?
FAQs
Get quick answers to your most common questions about membership, programs, Connections, events, billing, and more.
Go to FAQs
Contact Us
Need personalized assistance or have a question not answered here? Use our contact form and our team will respond as quickly as possible.
Contact Us
Community Guidelines
Our communities are built on respect, encouragement, and inclusion. Please review our guidelines to help us maintain a welcoming, supportive space for everyone.
Read Community Guidelines
Accessibility Statement
We want Eat the Weight Off, Burn and Connections to work for everyone. See what we do, what we are still working on, and how to tell us if something gets in your way.
Read our Accessibility Statement
Privacy Policy & Terms
Your privacy matters. Review our policies for full details on how we protect your information and your rights as a member.
Privacy Policy | Terms of Service
Professional Support
For medical, nutrition or mental health guidance, please talk with your doctor or a licensed professional, such as a registered dietitian or therapist. For one-on-one support with Pamela, book a 1:1 Session.
Tech Help & Troubleshooting
Having trouble with your account, logging in, accessing courses, or using community features? Find solutions or reach out for technical help.
Get Tech Help
Member Feedback
Your input helps us grow! Share suggestions, feedback, or concerns so we can continue improving Eat the Weight Off and Connections for everyone.
Give Feedback
Still need help?
We’re always here for you. Contact us directly and let us know how we can assist.